Located at 331 W End Ln, Gourmet Burger Kitchen (GBK) London NW6 1RS is quickly becoming a go-to destination for burger enthusiasts. Customers rave about the quality of the food, noting that despite a somewhat limited menu, each burger is packed with flavor. The bacon cheddar burger, with its thick smokey bacon, has found admirers, while the blue cheese burger is praised for its sharp and savory excellence.
While some diners have pointed out minor inconsistencies across their meals, many agree that the overall experience remains impressive. The skin-on fries and crunchy onion rings complement the burgers well, earning them their own accolades. The cleanliness of the restaurant could improve, but it does not overshadow the welcoming atmosphere created by the friendly staff.
Many reviews highlight the standout customer service, which is deemed exemplary. The staff, who are always accommodating—even with personalized requests—add a layer of warmth to every visit. From friendly interactions to responsive management, the community vibe makes even a simple meal feel special. As one impressed visitor remarked, returning to GBK might become a regular affair, proving that this burger haven has something truly extraordinary to offer.
Amenities and More
Accessibility
Has wheelchair-accessible seating
Service options
Has outdoor seating
Has no-contact delivery
Offers delivery
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves beer
Serves cocktails
Serves coffee
Serves food
Has free water refills
Serves halal food
Serves late-night food
Quick bite
Serves vegetarian dishes
Serves wine
Dining options
Serves lunch
Serves dinner
Has counter service
Serves dessert
Has seating
Amenities
Has toilet
Atmosphere
Casual
Trendy
Crowd
Good for groups
LGBTQ+ friendly
Transgender safe space
Popular with university students
Planning
Accepts reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Photos
Reviews For Gourmet Burger Kitchen (GBK) London NW6 1RS
The Visitor
Jun 10,2025
A bit expensive, but the food tastes and looks great, the staff are really friendly and welcoming.
Demi O
Jun 9,2025
Limited menu but its exactly what the concept is for a "medium posh" burger shop. The burgers are flavourful. Although I noticed some inconsistencies across the same item regarding texture and taste. I guess depending on the Chef but usually always good in different ways. I have had takeaway and eat-in here so I understand both experiences. Cleanliness can be better overall (Toilet, Restaurant floor and cups and cutlery). Staff and Management are great. I had my order mixed up order and the whole order was replaced for free the next time I visited.
Sam K
May 20,2025
The best customer service, and very consistent with quality of food and service. I always call them up after I place my order with several weird requests and they never fail to accommodate, and always get it just right, despite always speaking to different people. Been ordering regularly for years and 100% they have the best quality of food and customer service.
W R
May 13,2025
Service was great, friendly and helpful staff. We needed some help with redeeming the rewards from the app and they were very helpful. The burgers were great. Have eaten here a few times and never been disappointed.
Christopher Hall
May 4,2025
We've been ruined. We'll never be able to have burgers as good as these back home. One of us had the bacon cheddar, and it was incredible, with thick smokey bacon and delicious cheese. My blue cheese burger was so flavorful and had the perfect sharpness. The thick, skin on fries were perfect with the burgers, and next time we'll branch out and do their sweet potato fries (which I'm sure will be just as amazing). Their onion rings are real onion and very crunchy. Finally, the staff. Our waitress (I feel bad I never got her name) was the best. Funny, super friendly, she really was the icing on the cake. It looks like we'll have to keep coming back to London from Chicago just to eat here more - and we'll be eating there at least one more time before we leave.
emα
Apr 23,2025
Massive portion sizes and the food arrived quickly. Only downside was that the burgers where a bit cold. I had their classic Veg option with extra red leicesteravocado while mom got their classic grilled Ckn burger with cheddar; both lovely.
iConal
Apr 11,2025
The OG GBK has still got it. Tried the smashed classic (triple) and it was mighty fine. They swapped out american cheese for cheddar at my request and it wasn't a problem. And, adding bacon took it to the next level. Paired with chunky chips, onion rings and some coleslaw it was a great feed for 2. For old times sake I was compelled to have a chocolate shake - and it was as good as I remembered (I think I first went to this store back in '07!) [My favourite burger from yesteryear was sadly no longer on the menu - chicken, cranberry and camembert] Service was great - friendly and timely without being intrusive. Really enjoyed a culinary trip down memory lane
Roxanne E
Apr 6,2025
Tasty! I had ordered a few sides as they were half price, this turned out to be an epic combo, everything was poifect (note - what is in this bowl is only half of each portion, I couldn't fit it all in to 1 bowl) ...
Reviews For Gourmet Burger Kitchen (GBK) London NW6 1RS